Agency Profile
Emily
DO NOT USE CLOUDSOFT MOBILE. I wired them a nice chunk of my savings (I’m in my 20’s, so I won’t be flat broke but it was still a healthy investment) in April 2018 for services that were supposed to take a few weeks. After months of begging them to send me work, CloudSoft Mobile acknowledged that my project had fallen through the cracks. This was after multiple e-mails from them saying my project was in hand and only a few things had to be finished up. Their assurances were outright lies. At this point it was mid-August (4 months after I paid them). I asked if I could have a refund. They refused. They decided they would give me a credit. Ok fine. We started the project completely over. I asked for a written version of the proposal and they never sent it. It’s now November 27th and I have received absolutely ZERO work from CloudSoft Mobile. Again, I have multiple e-mails telling me “it’s almost ready”. I have been trying to work with their salesperson (Kurt) to come to a resolution. He was still completely unwilling to give me a refund or ANY reimbursement. Instead he wants to make a NEW contract (this would be our third) which would include an NDA that doesn’t allow me to write reviews on this company in a public forum. When I told Kurt that I wouldn’t be signing an NDA that bars me from reviewing their company, he threatened to “expose” my idea and make sure I NEVER break into the business I hired them to help me with. He also sprinkled a few “honies” and “little girls” in there if you’re a fan of misogyny. Be very clear, I am out a few thousand dollars and have gotten absolutely nothing from this company. They have outright lied to me about the status of my project, and now they’re threatening to expose proprietary information about my project as a revenge tactic. Save yourself and do not use this company.